Shipping policy

Chambers Design Shipping & Deliveries

Click & Collect

How to place an order

To place an order with us online using Click & Collect simply add products to your cart and head to the checkout as normal. Click & Collect can be applied to your order for no additional charge by selecting the "Click & Collect" option. If this option isn’t available at checkout, it means that the product you have selected isn’t available for click-and-collect.

Once your order has been placed you will receive an email from us to confirm your order has been received. We aim to have your items ready to collect within 48 hours of placing the order. Once your order is ready to collect, you'll receive an email from us.

Collecting your items

To collect your order, head into your selected store with a copy of your confirmation email and some identification, and our team will bring your order to you right away to complete the pickup process.

All Click and Collect orders will be held for collection instore  for up to 7 days.

If you have any questions about our Click & Collect service, please contact our friendly customer services team on at showroom.timaru@guthriebowron.co.nz. and they will be able to help you with more information.

Shipping info

At Chambers Design we believe in being transparent with our costs. All orders placed online at Chambers Design  will have a delivery fee calculated at check out. This fee is dependent on your order size and delivery location.

General Shipping Information

All shipping rates are in NZ dollars.

Depending on current Covid Alert Levels in your region - there may be some delays to the dispatch and delivery time.

Our Shipping agent is Mainfreight.

We aim to dispatch all orders within 4 working days subject to availability of stock.

If you are unable to receive an order, please contact us at  showroom.timaru@guthriebowron.co.nz. as soon as you have placed your order. We can hold items for approx. 2-4 weeks if needed.

You will receive an email notification once your order has been dispatched.

Smaller orders delivered by courier should be received within 7 working days of dispatch.

Furniture will be delivered within 5-10 working days of dispatch.

All items sent by courier may need a signature on delivery.

We are not able to deliver to post office boxes or private boxes.

The customer will be contacted before any furniture deliveries to arrange a suitable time by Mainfreight.

We may be unable to ship over-sized, overweight or other items to rural destinations, or in some situations, this may incur an additional fee. If this is the case, you will be contacted by our customer services to discuss options for your order.

At present, we only ship within New Zealand.